Q & A

• When does the CBT begin? Will I get a notification ahead of time?

  The Closed Beta Test will last for 35 days starting from Jun. 2023. If you’ve successfully registered to be a tester, you will receive an email with more details, such as the timeline and how to download the game. Please make sure to enter the correct email address when you register!

• Are there any country or region restrictions for this test?

  Yes, the Closed Beta Test is limited to players in Philippines. If you can't participate this time, we look forward to seeing you in the game after the official launch! Thanks for your support!

• Why wasn’t I chosen to participate in this test?

  Thank you all for your love and support for Avatar: Reckoning. Due to the limited server capacity of the Closed Beta Test, we cannot guarantee that everyone who registered will be able to participate. However, we'd love to see you in the game after the official launch. Stay tuned to our latest news!

• Can I share the game content of this CBT with the public?

  Please remember that everything in this Avatar: Reckoning CBT is STRICTLY CONFIDENTIAL. This means no posting, sharing, or streaming on social media or anywhere else. We encourage you to share your comments, suggestions, and ideas about the game content on the game's exclusive Discord channel or through our customer service e-mail.

• Will my saved game from the Beta test carry over to the full game after the official launch?

  Unfortunately not. The goal of the Closed Beta Test is to improve the game features, so the game may undergo a lot of changes after we implement the feedback you’ve provided. All your data saved during the Closed Beta Test will be deleted once it ends. Thank you all for your understanding!

• Will there be in-game items to purchase during this test? Will I be able to spend money during the test?

  Yes, there will be some purchaseable in-game items available during this test. Click "Reimbursement Policy" to view the details.

• If I purchase gift packs, are they reimburseable?

  Yes. All gift packs purchased in this Closed Beta Test will be reimbursed during Soft Launch.Click "Reimbursement Policy" to view the details.

• When will I receive the reimbursement after the test ends?

  All items purchase (premium credits and in-game items) during this Closed Beta Test will be reimbursed during Soft Launch in Philippines. Please use the same account login with the same login method (e.g. Google Play, Facebook, Twitter, etc.) that you’re using in this test to claim your reimbursements in Soft Launch. If you use a different account, you may not be able to claim your reimbursements. Each account could only claim rewards once. Click "Reimbursement Policy" to view the details.

• Are there any device restrictions for this test?

  Yes. CBT4 only supports Android devices. If you can't participate this time, we look forward to seeing you in the game after official launch. Thank you for your support!

• How do I report a bug or give feedback during the test?

  We have a dedicated Discord channel for all testers where you can discuss with other players, and share your feedback and suggestions with us. You will get the invitation link if you are selected for the test. Please wait for the following news.